General terms and conditions ReGreen GmbH

ReGreen GmbH Value Added Tax Identification Number : ATU69883334 Company register number: 436772 m Johann-Teufel-Gasse 74 -80/10 1230 Vienna

These terms and conditions apply to all services provided by ReGreen which are partly provided through

All services provided by ReGreen are only based on these general terms and conditions. By agreeing, the customer agrees to the general terms and conditions of ReGreen.


The main ReGreen performance is the provision and decommissioning of a corresponding amount of CO2 reduction certificates on behalf of the customer which is carried out in Vienna, Austria.

In addition to performance

As an ancillary service and of little economic relevance is the offering of the calculation of the carbon footprint as well as the issuing of a certificate in case of compensation.

Term "CO2-neutral" or "climate-neutral"

The term "CO2-neutral" or "climate-neutral" refers to the compensation of emissions calculated on the basis of the customer's data. ReGreen calculates the sum of all greenhouse gas emissions, therefore the terms “CO2-neutral” and “climate neutral” are equivalent and interchangeable.

Right of rescission, exclusion of contribution repayments

The contractual relationship between a participant and ReGreen arises when a participant has received an electronic confirmation from ReGreen stating that ReGreen has accepted a participant’s contribution. ReGreen may reject contributions by participants without providing reasons.

Provided that the participant in question is a consumer, he or she has the right to rescind the contract within 14 business days. ReGreen will not reimburse participants for contributions if participants do not go on the journey or if the operator in charge (e.g. airline, train operator, bus operator) does not carry out the service that the contribution is based on (flight, car, truck, public transportation).


Power or revocation

Consumers have a fourteen-day withdrawal.

Right of revocation

You have the right to revoke from a contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you paid online.

The period of revocation for physical products shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last part or the last piece.

In order to exercise your right of revocation you must inform us (ReGreen GmbH, Johann-Teufel Gasse 74 - 80/10, 1230 Vienna, of your decision by means of a clear statement (eg a letter, e-mail). You can use the enclosed sample revocation form, but this is not required.

In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we will refund you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You have to return the goods to us or at any time within fourteen days from the date on which you inform us of the revocation of this contract to us (ReGreen GmbH, Johann-Teufel Gasse 74 - 80/10, 1230 Wien, The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods. They shall only be liable for any loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

The right of revocation does not exist in the following contracts:

· Contracts for the supply of sealed goods which are not suitable for return on grounds of health or hygiene if their seal has been removed after delivery.

Sample Revocation Form

(If you wish to revoke the contract, please fill out this form and send it back.) – To ReGreen GmbH, Johann-Teufel Gasse 74 - 80/10, 1230 Wien,

– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

– Appointed on (*) / received on (*)

– name of the consumer (s)

– Address of the consumer (s)

– Signature of the consumer (s) (only in the case of a communication on paper)

– Date

(*) Delete as appropriate.


ReGreen accepts no responsibility for the content of websites provided by third parties that can be reached via links. ReGreen does not verify their content and shall not be responsible for the content of any websites that are linked to the websites of mindfulflights. ReGreen accepts no liability for content that may not be accurate, up-to-date or that may be illegal. Also, ReGreen shall not be liable for compliance with data protection regulations by operators of other websites.

Website use

ReGreen informs participants that they will be using the Internet at their own risk. By using the website, participants agree to the conditions of use specified in the disclaimer.


All works, content and data published on mindfulflights websites are subject to Austrian and international copyright laws. Any non-authorized use requires the previous written consent of the author in question. Works, content and data may not be copied, changed, used or sent for commercial purposes or for the purpose of dissemination. This includes texts, images, audio and video elements. Copies or downloads may be made for personal use only.

Violations of the Terms

ReGreen is entitled to carry out temporary or final violations of one or more of these provisions against the affected user without prejudice to any further legal action. If a user has been banned, he can e-mail and ask for clarification regarding his suspension.

Privacy policy

All information relating the handling of customer data is regulated in the "Privacy policy ", which is published in the current version on the mindfulflights websites

Choice of law and legal venue

Austrian law shall apply to any dispute arising out of or in connection with the legal relationship between participants and ReGreen. The legal venue shall be the competent court of the first district of Vienna. In the case of proceedings against consumers, the legal venue shall be the competent court for the consumer’s place of residence

Changes of GTC

ReGreen may modify the GTC at any time. The current version is published on the homepage.


If any provision of these General Terms and Conditions should be found to be invalid, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision which most closely resembles the invalid provision in its legal and economical meaning and purpose.


ReGreen calculates CO2 offsetting exclusively on the basis of data provided by the customer.. In particular, ReGreen is not responsible for inaccurate, erroneous or incomplete customer data or for calculation errors resulting from inaccurate, erroneous or incomplete customer data. ReGreen calculates CO2 offset tonnages according on data from DEFRA. ReGreen disclaims any and all liability for their accuracy or timeliness of the calculation basis.

ReGreen is responsible for the proper use of the voluntary contributions to offset the amount of carbon it certifies as compensated. ReGreen hereby excludes liability for slight negligence.

ReGreen is liable for the proper and careful selection of climate change projects for CO2 Compensation, in particular with regard to the existence of internationally valid

Certifications and standards and for the continuous monitoring of the existence

of these certifications and standards,

ReGreen shall not be liable for the accuracy of calculations made by the CO2 calculator nor for the actual reduction of a specifically quantifiable amount of CO2 emissions. In addition, ReGreen shall not be liable for project operators’ activities nor for accurate and complete project auditing by independent verification entities. ReGreen does not warrant that the information provided on the mindfulflights websites is up-todate, accurate, complete or of a given quality.

It can not be ruled out that the actual CO2 emissions caused differs from the calculations.

ReGreen explicitly reserves the right to change, complete or delete parts of the website or the entire website without prior notification or to stop publishing this information temporarily or indefinitely.